SentiCircles: A Platform for Contextual and Conceptual Sentiment Analysis

Sentiment analysis over social streams offers governments and organisations a fast and effective way to monitor the publics’ feelings towards policies, brands, business, etc. In this paper we present SentiCircles, a platform that captures feedback from social media conversations and applies contextual and conceptual sentiment analysis models to extract and summarise sentiment from these conversations. It provides a novel sentiment navigation design where contextual sentiment is captured and presented at term/entity level, enabling a better alignment of positive and negative sentiment to the nature of the public debate.